Spacious rooms with excellent sound insulation kept things quiet, even with the bustling streets nearby. A solid breakfast buffet featuring a variety of options set a good tone for the day.

There were some quirks to deal with. The air conditioning couldn't seem to hold a steady temperature, which was a bit annoying. I noticed a loose door handle and a flickering bedside light that could've used a fix. Plus, I caught a whiff of cannabis lingering in the hallways—definitely not my vibe. not too disruptive, but definitely not ideal.

I had a fantastic stay with plenty of space in the Junior Double room, which was perfect for relaxing after a busy day in London. The staff were incredibly friendly and helpful, making me feel right at home. The location was also great, as it was close to shopping and transport options.

The breakfast menu options were a little confusing.

Family with children find cozy retreat

The bar staff were like a breath of fresh air, really lifted our spirits after our check-in issues. The spa experience was top-notch too, had a nice massage that left me feeling brand new!

It wasn’t exactly inexpensive but manageable enough given the location.

The hotel staff quickly moved us to a better room.

The initial room had smashed floor tiles that felt unhygienic.

The veggie couscous at Aroma Buffet had me coming back for seconds! Plus, the location's spot on for quick bites like Bagel Bites and The Central Bar, both just a hop away. The Junior Double room was also pretty decent with a lovely upgrade from reception.

Room service was a bit of a faff with a cranky card machine, and it felt like the spa needed a serious sprucing up—hot tub was colder than my ex's heart. Plus, the shower heads could've used some love too!

The K West Hotel & Spa's contemporary decor features calming peppermint hues and vibrant murals, creating a serene atmosphere. The spacious common areas were very accessible, making it easy for seniors like myself to navigate comfortably.

Faster check-in process would improve the experience.

This place suits me perfectly with excellent wi-fi, a fitness studio, and 24-hour reception. The staff once helped me find a valuable lost item, which I'll always remember. Highly recommend the spa treatments. I'm coming back for a city trip!

personal touches and dedicated staff made our stay unforgettable

Wonderful stay, exceeded expectations.

Super friendly staff upgraded us for my boyfriend's birthday! The spa and gym were fab additions. we felt so relaxed!

But honestly, who needs a clean carpet, right? If only I could've rolled it up and taken it home, I’d have a new rug!

Stylish decor reflects a modern vibe that's appealing on arrival. Spacious rooms equipped with refrigerators, comfortable beds, and bathrobes provide a cozy touch for a relaxing stay.

Despite the aesthetic appeal, the reality can be quite underwhelming. Rooms often look dated, and there have been reports of cleanliness issues like dust and stains. Amenities like the non-functioning minibar and only one shower instead of dual—along with a lack of hot water—are frustrating inconsistencies. Breakfast options feel overpriced without much variety, and the advertised tablet in the room was a no-show. the noise from outside may disturb those seeking a good night's sleep.

Incredibly welcoming staff made our stay special.

Room service took far too long, impacting our evening plans.

staying at k west during my wedding was phenomenal. from the thoughtful touch of balloons and chocolates in our room to the complimentary bottle of bubbly, the staff went above and beyond. the warm welcome and surprise treats made our special day even more memorable.

wi-fi signal was weak

the spa and room were totally amazin, like such a great size and super clean. i was really impressed with how welcoming the spa staff were, even gave us a discount! relaxing atmosphere makes it way worthwhile, definitely a nice little getaway from the city buzz.

the breakfast service was really slow, waited way too long for tea and food. also, i had a bit of issue with the elevator being annoying at times.

The hotel had an overall pleasant atmosphere, with friendly staff and a good breakfast selection. The rooms are well-sized and comfortable. however, the lack of convenient parking was disappointing and not clearly stated in advance. Great spa facilities made it a relaxing retreat.